Shipping policy

Shipping Policy

At Furry Friends UK, we aim to process and ship all orders as quickly as possible.

Processing Times

All orders are typically processed within 1–3 business days after purchase. During busy periods, processing times may be slightly longer.

Delivery Times

As we work with international suppliers, delivery times may vary depending on location and product availability.

We do not guarantee specific delivery times, as shipping is handled by third-party carriers and suppliers once an order has been dispatched.

Estimated delivery times are generally between 7–21 business days, but this may vary.

Shipping Responsibility

Once an order has been shipped, it is the responsibility of the courier and supplier to complete delivery.

We are not able to guarantee delivery speed or exact arrival dates.

However, we will always do our best to assist you if any issues arise.

Order Tracking

Where available, tracking information will be provided so you can follow your order’s progress.

Lost or Delayed Orders

If your order has not arrived within the expected timeframe, please contact us and we will investigate with the supplier.

If you have any questions about your order, please contact: